FAQ

How much is shipping?

USPS First Class shipping is a flat rate of $5 for all USA orders.  USPS Priority shipping is a flat rate of $11 for all U.S. orders.  Need it fast?  USPS Priority Express is $36.  Orders $35 and above, ship FREE through USPS.  International shipping is available to a few select countries.  Please contact us for details and cost.

Can I track my package?

All our shipments are mailed using a tracking identification number which you will receive upon shipping.

When will my items be shipped?

All cross stitch kits & supplies will be shipped to you from our rural Kansas studio within 72 hours of your order. 

When do you ship?

All orders ship from my rural Kansas studio, Monday through Friday except when the post office is closed for a national holiday.

What are my payment options

We happily accept PayPal, Visa, Mastercard, American Express, Discover, debit cards, and ApplePay.  You can use your PayPal balance and cards associated with your PayPal.  We never see your PayPal information; only confirmation of your payment.

What count cross stitch fabric do you recommend?

All our patterns are designed and stitched using 14 count cross stitch fabric for its ease of use for beginners.

What if I run out of embroidery floss for my cross stitch kit?

Please don't hesitate to let me know the DMC color and kit so I can get it in the mail for you.

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