• How much is shipping?  USPS First Class shipping is a flat rate of $5 for all USA orders.  USPS Priority shipping is a flat rate of $10 for all U.S. orders.  Need it fast?  USPS Priority Express is $28.  International shipping is available to a few select countries.  Please contact us for details and cost.
  • Can I track my package?  All our shipments are mailed using a tracking identification number which you will receive upon shipping.
  • When will my items be shipped?  All cross stitch kits & supplies will be shipped to you from our rural Kansas studio within 72 hours of your order.  For our customized PET stitch portraits, they ship approximately 2 weeks from your order.  For our customized WEDDING & FAMILY stitch portraits, they ship approximately 6 weeks from your order. 
  • When do you ship?  All orders ship from my rural Kansas studio, Monday through Friday except when the post office is closed for a national holiday.
  • What are my payment options?  We happily accept PayPal, Visa, Mastercard, American Express, Discover, debit cards, and ApplePay.  You can use your PayPal balance and cards associated with your PayPal.  We never see your PayPal information; only confirmation of your payment.
  • What count cross stitch fabric do you recommend?  All our patterns are designed & stitched using 14 count cross stitch fabric for its ease of use for beginners.
  • ANOTHER QUESTION?  Please send me a message & I'll get back to you as soon as possible.

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